G'day! I am Mikael Kulig

Establishing data management best practices to ensure seamless integration and accurate dataflow between PDM and ERP systems.

Positioning and autonomy... everywhere.

5B is a 200 employee strong high-growth tech startup in the renewable energy industry. It is a fast paced working environment in which I have thrived and grown both professionally and personally. Since been promoted to IM Lead, I have moulded, refined and matured how we work with information management within the company, making a substantial positive impact on the business in a short time. Drawing on over 18 years of experience in information management, document control, technical writing, and web development, I have successfully implemented robust frameworks and practices. This has streamlined processes, improved data accuracy, and enhanced collaboration across the company. This has been achieved by navigating complex regulatory landscapes, stakeholder relationships and requirements, and aligning information management strategies with business objectives. Key responsibilities, objectives and achievements in my current role as Information Management Lead at 5B:

• Resolving internal communications challenges in a cost effective way by creating and deploying intranet portals and wikis using underutilised tools. This has transformed internal communications, that previously solely relied on an instant messaging application, which caused information overflow and data loss. The intranet portals have proven themselves highly valuable, not only for internal communications purposes in general, but also for the accelerated on-boarding of new starters, up-skilling of staff and retention of knowledge capital within the business despite a high staff turnover rate.
• Automating error prone and tedious manual tasks by coding data and information utility apps and databases, leveraging both Google Workspace API services and other external APIs.
• Delivering training and enablement workshops and populating the Knowledge Base with high quality training material, tutorials, and how-tos. This enables the Product Development Team to leverage the PDM/PLM system to its full potential.
• Creation and custodial responsibility for a comprehensive Information Security Management framework. This includes an ISO 27001 compliant Information Classification and Data Protection Policy, information classification scheme, supporting documentation, procedures and guidelines. 5B is now implementing control objectives and mechanisms in our main cloud solution e.g. enforced DLP rules and metadata labels, derived from the framework.
• Key stakeholder and consulted SME in multiple digital transformation initiatives (CRM, CMS, ERP, MES/MRP, PDM/PLM).
• By means of effective organisational change management, I continue to support the company and help it embrace and adopt the IM frameworks that I have established.
• In the current climate of emerging AI technologies, I have initiated a project in which I am exploring how these technologies, in conjunction with data warehousing, can be leveraged in a Knowledge Management context.

• Planned, researched and produced high volumes of quality technical documentation for the manufacturing, assembly, logistics, deployment and operation & maintenance of 5B's innovative utility scale solar array solution.
• Aligned the objectives and key results of the business with that of Technical Publications. Created a road-map for short, mid and long-term requirements, needs and goals for Technical Publications at 5B. Introduced a Project Model for collaborative, cross-disciplinary authoring of technical documentation.
• Produced a comprehensive, ISO 9001 compliant content governance and document control framework encompassing end-to-end life-cycles, policies, processes & workflows, guidelines, Ways of Working & best practices, content models, templates and extensive supporting documentation.
• Liaised with key stakeholders in the business, gained cross-departmental buy-in and built a strong business case for an enterprise grade, all-in-one DAM, CMS, CCMS and digital marketing tools system with headless content delivery capabilities.
• Nominated Productivity Champion and helped roll-out and provide training for a cloud based collaborative work execution platform. I supported the business with insights, shared my knowledge, technical support and trained more than 40 people in the software.
• Liaised with stakeholders and SMEs (Project Managers, Product Safety Expert, Process Engineers, Systems Engineers, Structural Engineers and Draftsmen) responsible for upstream deliverable interdependencies to spread awareness of flow-on effects and downstream reliance. Advocated strongly for Product Lifecycle Management and Product Portfolio Management, adopting ontological models & taxonomies, and New Product Development and NIP process frameworks.
• Showcased how the power of Object Oriented Programming and the Document Object Model in conjunction with the SVG / XML format could enable creation of wiring schematics, diagrams and other visuals by means of automation as opposed to manual labor.

As Technical Writer, my responsibilities included researching, planning, and producing end‐user documentation and training material for explosion‐protected loaders, haulers, miners, and bolters used in underground coal mining applications. On a regular basis, I produced technical bulletins targeting the Australian, African, and Asian markets with critical product information updates. Furthermore, I was the representative of our team and our product line, reporting to the Global Documentation Governance Council in weekly meetings with my peers from around the world. As such, I was directly involved in decision‐making that set the future standard for technical writing at Sandvik. I was also one of five administrators worldwide, as well as a key user, for the global CCMS system.

As a lifelong learner, I relish the chances I have to participate in ongoing skills training. In my time at Sandvik Mining I regularly mentored colleagues in structured information, single‐source authoring, and CMS migration. I developed a one‐week internal training course for SDL Tridion Docs, and subsequently trained the company’s APAC documentation team. I also fulfilled the roles of subject matter expert, advisor, and project facilitator in the global Digital Service Platform project.

Programmed data migration scripts to facilitate master data system migration, including utilizing machine learning technology in the form of an open source optical character recognition system, to accurately extract text from scanned documents.

Sourced, installed and showcased an open source e-commerce system, running on a WAMP stack, and how it had the potential to replace printed matter spare parts catalogues.

As a Technical Writer, I was tasked to consult on a number of different projects focused on technical writing and the training and mentoring of staff tasked with the production of manuals and high‐quality documentation within their companies.

• Tetra Pak (Lund, Sweden), Technical Publications Coordinator
  As the Technical Publications Coordinator, and team Lead Technical Writer, my responsibilities included resource planning and workload balancing. I was also responsible for refining and streamlining methods and routines within the technical writing process, thus reducing lead times and costs. I reported to Tetra Pak’s central department for Technical Publications. There, I actively took part in continuous improvement work and future strategy planning for tools, working methods, and corporate standards and guidelines. I provided training and technical support for Technical Editors within the team, as well as to those technical writers contracted to Tetra Pak from other consultant firms outside of our team. As team leader I worked closely with representatives from other competence areas to exchange awareness of roles and responsibilities, as well as to help improve routines, processes and working methods.
• Tetra Pak (Lund, Sweden), Lead Technical Writer
  As a Technical Editor, I was the Technical Publications Lead in a new product development project that ran over the course of two years. Concurrently, I managed several small to medium sized documentation projects, planning and producing large quantities of high‐quality technical documentation in a large development project for a new product with an ever‐changing dynamic scope. I was also responsible for migrating an extensive number of manuals from unstructured FrameMaker format to structured (XML) Arbortext Editor format.
• Epsilon AB (Malmö, Sweden), Consultant Tutor/Sponsor
  I was responsible for the development and facilitation of an intensive course to prepare Epsilon consultants for their first assignment at Tetra Pak, providing training and instruction on Tetra Pak, its products and services, working environment, tools and systems.

The following consultant assignments were appointed to me during my time as Information Engineering Consultant at Avalon Innovation:

• Tetra Pak (Lund, Sweden), Technical Editor
  As a Technical Editor, I researched and mapped all critical functions of a complete packaging system, describing the functions in detail for a variety of target audiences. I planned, produced, and finalised accurate, high quality training material, and finalised manuals while working concurrently on separate projects. I supported telecommuting consultants, providing a seamless connection between Tetra Pak and these consultants. Additionally, I produced critical technical information bulletins for world‐wide distribution within Tetra Pak.
• Avalon Innovation AB (Malmö, Sweden)
  In the capacity of Information Engineer, I developed information to support internal operations and to facilitate the seamless co‐working of external consultants.

The following companies contracted me from Citec Information AB:

• Tetra Pak (Lund, Sweden), Technical Editor
  As a Technical Editor my responsibilities included planning, producing, and delivering technical manuals for filling machine systems. I managed small to medium sized documentation projects improving vital parts of the technical publication processes. I acted as a quality assurance gateway between Tetra Pak and telecommuting Citec consultants and produced marketing material aimed at Tetra Pak clients.
• Rolls Royce Marine (Växjö, Sweden), Technical Writer
  As a Technical Writer, my responsibilities included providing high quality technical writing services for heavy duty offshore equipment manufactured by Rolls Royce Marine in Brattvaag, Norway.

Bejoken is the tenth biggest distributor of electronic components in Sweden. I revised Bejoken’s website, e‐commerce system and intranet with a focus on usability and browser compatibility. Amongst other features, the e‐commerce system was extended with a new “bargain feature” which in 2005 generated over 10% of the total e‐commerce turnover for www.bejoken.se.

As a Web Developer, I launched an innovative web‐based map service. Predating Google Maps, the system I developed enabled users to easily access and navigate the geodata of Hultsfred’s urban areas.